You can transfer it to someone else or receive a partial refund.
If you transfer it, it can no longer be refunded to anyone. Use it or lose it.
If you want a refund of your bundled session instead, the refund will be based on the rate for whichever bundled session you originally purchased minus the current per-session price for each additional session leftover.
Examples:
- If you purchased 5 bundled hours and only used 2 sessions, you will be refunded the amount of what you originally paid for the package minus each of those 2 sessions you already used at rate of the current price of a single session.
- If you used 4 out of 5 sessions, you will be refunded the amount of what you originally paid for the 5 sessions (at the time you made the purchase), minus the rate of each of the single sessions that you already used.